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Insurance is meant to instill confidence that the buyer is always taken care of in case of an accident, emergency, or unexpected medical situation that requires some serious financial help. But what if that insurance company you put your trust in refuses to pay for your needs? Here are a few things you should do in this situation that will help you solve the issue and receive the help you need.

Ask Them for an Explanation

One of two things can happen when you ask your insurance company to explain why something was not covered: a, they may realize that there was a misunderstanding or mistake and the case should have been covered, and you receive due compensation. B, they have to explain to you in detail why your circumstances are considered unqualified for coverage, giving you a better understanding of your policy and their expectations and providing additional information on qualification requirements that you can use to reestablish the points of your case, and re-present it to them to prove your legitimate qualification. Either way, their explanation is the biggest help you will get in resolving your problem!

Fight It in Court

If after their explanation you still feel you qualify for insurance coverage, fight their refusal! Consult a lawyer who specializes in insurance claims. An attorney can improve your chances of winning a settlement. Their training on the ins and outs of insurance policies, what is generally deserved, and how to frame a case to get the most out of your claim, are all invaluable skills to getting you the coverage you need. Furthermore, their experiences in similar cases to yours will have helped them learn tips and tricks to getting the upper hand on these kinds of legal proceedings.

Don’t Give Up!

Be persistent. Many of these cases fizzle out without the insurance provider ever giving that coverage requested of them because they ignore and postpone and excuse repeatedly until the buyer (you) gives up on trying. Your persistent demands are your best strategy for the roles to be reversed, or for you to have the time to come up with genuinely helpful information that will win you the case. Stay on top of deadlines, don’t let things go unacknowledged for long periods of time, and be bold and determined in your actions!

You put your trust and your funds into insurance payments that should protect you—make sure that they do so! Be prepared, determined, and diligent, and fight for the care you deserve.

Read this next: How to Get Compensation for an Accident That Wasn’t Your Fault